A little guidance

Questions before the first hello?

Find help with choosing a puppy, applying, and getting ready to welcome a new companion.

Finding your companion

Where can I see available puppies?

Our puppy listings show photos, personality notes, breed details, and current availability. Open a profile to get to know a puppy before applying.

Meet our puppies
Can I ask about a particular puppy?

Of course. Tell us the puppy’s name and what you would like to know. We can discuss their personality, available records, and whether they may be a good fit for your home.

Get in touch
What does “Reserved” mean?

A placement is being arranged for that puppy, so the listing is not accepting new applications. You can browse the puppies marked Available or contact us with a question.

Your application

How do I apply?

Choose an available puppy, open their profile, and select Apply to Adopt. Share your contact details and a little about your home so we can get to know you.

See the adoption guide
What happens after I submit my application?

You will see a confirmation page with your private tracking code. Save that code to check your application status. We will review your information and may contact you with a few follow-up questions.

Does applying reserve a puppy?

An application starts a conversation. It does not guarantee approval or reserve a puppy. Placement decisions follow a review of the family and the puppy’s needs.

How can I check my progress?

Enter your private tracking code on the My application page to see your current status. Keep the code somewhere safe so you can return whenever you need an update.

My application
Can I correct something in my application?

Contact us with your tracking code and the detail you would like to update. If you have already applied for a puppy, there is no need to submit the same application again.

Contact us

Getting ready for home

How are pickup or delivery arranged?

We discuss the options, location, and timing with approved families. Available arrangements depend on the puppy and your circumstances, and the details are confirmed together.

Where can I review health and registration information?

Check the puppy’s profile for available veterinary, vaccination, and registration details. Ask us about their records and review the health terms in your adoption agreement before finalizing the placement.

Who can I contact with another question?

Visit our contact page for current contact details. Include the puppy’s name, or your tracking code if you have already applied, so we can help with your next step.

Let’s talk